FAQ List

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	Billing
	Do you offer auto payments?    How do I change the card on file for AutoPay?    What are my payment options?
	Design
	How long will it take for my website to be completed?    What is the difference between a web quality and a high resolution logo?
	Domains
	How do I purchase my domain name?
	Mirror Hosting
	How do I know how many hits am I getting?    I just placed my order today. Why can't I see my website?    What can't I do with my mirror hosting?    What happens to my email?    What if I already have a domain name?    What if I don't have a domain name?    What if I need to switch to a Webhosting account?    What is Mirroring?    Who would want Mirroring?    Why does mirror hosting help with Search Engines?    Will this service work for my sales agent or affiliate page?
	Platinum Accounts
	How do I access my Control Panel for my Platinum account?    How do I change my DNS settings for Platinum?    How long does it take to set up?    How much does a Platinum account cost?    Why does the platinum site not have ALL of Cognigen's products and services?
	Web Hosting
	Do you offer MySQL and MSSQL?    How can I veiw my statistics?    How do I access my webmail?    How Do I get to my Control Panel?    How do I setup additional Email accounts?    What is a domain alias?    What is a POP3 email box and what is forwarding?    What is the secure folder option in my control panel?